The CQC which stands for Care Quality Commission are the independent regulator of health and adult social care in England. The CQC make sure all health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish their findings.
The CQC carried out an inspection at our practice on Friday 10th January 2020. The inspection was performed under section 60 of the Health and Social Care Act 2008. The inspection was led by a CQC inspector and supported by a specialist dental advisor. The CQC follow a framework which includes the following five questions:
Compared to hospital and other healthcare professions who are ranked on the following ; requires improvement, good or outstanding the dental industry is only marked on No action required ( good ) or further action required. However the CQC on rare occasions will commend practices as having notable areas. We are proud to announce not only did our practice pass with no action required in any of the framework but we also received an area of notable practice!
The following was taken from the CQC report detailing our area of notable practice.
“The provider was actively taking measures to address the issue of high decay rate in children in Leicester. This geographical area is recognised as having a higher rate of decay in comparison to the national average. The practice was a finalist in the ‘Dental Check by One Practice of the Year’ (DCby1) award. The dental check by one campaign was established by the British Society of Paediatric Dentistry (BSPD) in partnership with the Chief Dental Officer for England to ensure all children see a dentist as their teeth come through, or by their first birthday. As a result of their campaigns, the practice saw a 13% increase in NHS patients joining the practice. Successful education of parents and carers had increased their knowledge that children should not wait until the ages of two or three to see a dentist. We were provided with patient feedback and other evidence which supported the positive outcomes from the practice’s campaigns.”
Please click the following link to read the full report from the CQC: